Philips-MCP-9360-I-Service-Manual(1) 电路图 维修手册.pdf

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1、MediaCenter PC Model MCP9360i Service Manual Contents Pag e 1. About this Manual 2 Contents Page 2. Safety Instructions, Warnings and Notes 3 3. System Overview 5 4. Technical Reference 6 5. Required Equipment List 11 6. Diagnosis and Repair Flowchart 12 7. Installation and Initial Checks 13 8. Trou

2、bleshooting - Start-up Failure 16 9. Software Update and Repair 17 10. PC Doctor Diagnostic Tool 21 11. Hardware Tests 23 12. Hardware Repair 39 13. Software Re-installation 62 14. End Test 63 15. Parts Information 64 Copyright 2006 Philips Consumer Electronics B.V. Eindhoven, The Netherlands. All r

3、ights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without prior permission of Philips. Published by Consumer Electronics Printed in the Netherlands Subject to mod

4、ification EN 0000 000 00000 RadioFans.CN 收音机爱 好者资料库 EN 2 1. MCP9360i About this Manual 1. About this Manual 1.1. Content of this Manual Note: The MCP9360i will be serviced on a modular level only. Faulty modules will be identified and replaced. Detailed circuit diagrams and technical information on

5、a component level are therefore not provided in this document. 1.1.1. What is included in this Manual Safety Information System Overview Basic System Block Diagrams Parts / Module Identification Module Functional Descriptions Basic Module Technical Descriptions Basic Measuring Point Information Basi

6、c Fault Finding Strategy Module Removal USB mouse) External audio amplifier with the following connections: - audio L/R cinch inputs (x2) - coaxial SPDIF input - optical SPDIF input Wireless (IEEE 802.11 b/g) access point and router with Ethernet LAN ports S-video signal source (examples: DVD player

7、; video camcorder) Composite video signal source (examples: DVD player; video camcorder) RF TV signal source (examples: external TV antenna; cable TV connection; VCR) RF Radio signal source (examples: external radio antenna; cable connection) RF DVB-T signal source Cables VGA cable DVI cable SCART c

8、able S-Video cable IEEE 1394 4-pin cable IEEE 1394 6-pin cable 2x Audio L/R Cinch cables Digital audio coax cable Digital audio optical cable Ethernet cable (RJ45, CAT5) TV and Radio RF coax cable Software Tools Recovery DVD PC Doctor Service Edition (CD and USB license) Test CD with latest BIOS, dr

9、ivers, applications and PC Doctor test scripts Memory Cards / Media Compact Flash (CF) Smart Media (SM) Secure Digital (SD) MultiMedia Card (MMC) Memory stick (MS) Audio CD Video DVD CD R / RW DVD+R / RW EN 12 6. MCP9360i Diagnosis and Repair Flowchart 6. Diagnosis and Repair Flowchart 9360 Figure 6

10、-1 Installation and Initial ChecksMCP9360i 7. EN 13 7. Installation and Initial Checks 7.1. Installation 1. Connect the MCP9360i to a monitor, using either the DVI or the VGA connector. 2. Insert the power cord (both 110V or 230V are supported). The LED on the Standby-On button should light-up yello

11、w. 3. Connect a USB keyboard to one of the front USB ports. 7.2. BIOS Check 7.2.1. Test Procedure 1. Install the MCP9360i. See paragraph 7.1. 2. Press the Standby-On button. The LED on the Standby-On button will turn-off and the MCP9360i should begin to start up. 3. During the early part of the star

12、t-up process press the F2 key on the keyboard to enter the BIOS setup. 4. On the BIOS setup main screen check the installed memory size. See table below. Total memory size 1024 MB 5. Check the system manufacturer information. (BIOS menu select: Main Additional system information). See table below. S

13、ystem information manufacturer “Tatung co.” Desktop board information manufacturer Intel Corporation Chassis Information Manufacturer Philips MCPC1001 6. Check the BIOS version. (BIOS menu select: Main BIOS version). See table below. Software module Release version System BIOS SU94510J.86A.0044.2005

14、.0727.0111 7. Check that the HDD and the optical drive have been detected by the BIOS. (BIOS menu select: Advanced Drive Configuration). See table below. Drive Type HDD (primary supplier) Western Digital WD1600JS-55M-250.0GB Optical Drive Philips DVDR1628 ATAPI 8. Check the function of the temperatu

15、re sensors. Confirm that the temperatures have reasonable values, between 0 C and 128 C. (BIOS menu select: Advanced Hardware Monitoring). See table below. Temperature Sensor Possible value (allow for a wide variation) Processor 1 63 C Front internal 31 C Rear internal 25 C Remote 1 23 C Remote 2 21

16、 C 9. Check the fan speeds. (BIOS menu select: Advanced Hardware Monitoring). See table below. Fan Speed (allow for a wide variation) Processor 1 fan 900 1400 RPM Rear fan 1000 RPM EN 14 7. MCP9360i Installation and Initial Checks 10. Check the power values. (BIOS menu select: Advanced Hardware Moni

17、toring). See table below. Power Center value (allow for a 5% variation) V 12.0 +12.0 V ( 0.6 V) V 5.0 +5.0 V ( 0.25 V) V 3.3 + 3.3 V ( 0.165 V) V 1.5 +1.5 V ( 0.075 V) V ccp + 1.28 V ( 0.064 V) 11. Exit the BIOS setup screen without saving changes. (BIOS menu select: Exit Exit discarding changes). T

18、he MCP9360i will now continue to start-up. Perform the start-up sequence check, see paragraph 7.3. 7.2.2. Fail Procedure Perform Troubleshooting procedure. See paragraph 8. Installation and Initial ChecksMCP9360i 7. EN 15 7.3. Start-up Sequence Check 7.3.1. Test Procedure 1. Power on the MCP9360i. 2

19、. Watch the boot-up sequence for error messages. 3. After a short time the Windows Media Center main window, or the Windows XP desktop (possibly adapted by the user), will be shown on-screen. Figure 7.3-1: Media Center main window (English version) Figure 7.3-2: Windows XP desktop (English version)

20、7.3.2. Fail Procedure Perform Troubleshooting procedure. See paragraph 8. EN 16 8. MCP9360i Troubleshooting - Start-up Failure 8. Troubleshooting - Start-up Failure 8.1. Problems in BIOS This section lists potential BIOS problems together with recommended corrective actions. Incorrect BIOS version -

21、 Update the BIOS. See paragraph 9.2. Drive(s) not detected - Replace the drive cable(s). - Replace the drive(s). See paragraph 12.3 or 12.4. Note: Any service to non-standard drives must be treated as an out-of-warranty service call. Incorrect temperature - Check that the thermistor plugs on the mot

22、herboard are correctly inserted. See paragraph 12.15.9. - Replace the motherboard. See paragraph 12.15.9. Incorrect fan speeds (with correct temperature) - Re-insert fan cables. - Replace fan. See paragraph 12.14.5. - Replace motherboard. See paragraph 12.15.9. Incorrect power - See paragraph 8.2. N

23、o or insufficient memory (1024 MB expected) - Re-insert the memory modules. See paragraph 12.15.7. - Remove the memory modules and insert in the other connector bank (black DIMM connectors on the motherboard). - Replace the memory modules. See paragraph 12.15.7. - Replace the motherboard. See paragr

24、aph 12.15.9. Chassis manufacturer is not Philips MCPC1001 - Update the BIOS. See paragraph 9.2. 8.2. No or Incorrect Power 1. Re-insert the PSU cables. 2. Disconnect the PSU cables and measure the voltages. See paragraph 4.3.2. - If the values are incorrect replace the PSU. See paragraph 12.13.1. 3.

25、 Replace the SW Board. See paragraph 12.9. 4. Reinsert CPU or replace the CPU. See paragraph 12.15.5. 5. Replace the motherboard. See paragraph 12.15.9. 8.3. No Video 1. Make sure that a working monitor is connected and in the correct mode (VGA or DVI). 2. Remove the memory from the motherboard, (se

26、e paragraph 12.15.7), and reboot. If there is a beeping sound, replace the memory. 3. Re-insert the memory. See paragraph 12.15.7. 4. If there is still no video, replace the graphics card. See paragraph 12.6. 5. Replace the motherboard. See paragraph 12.15.9. 8.4. Operating System Not Found 1. Reboo

27、t the MCP9360i and enter the BIOS menu by pressing F2. Confirm that the HDD is detected. 2. Replace the SATA cable. 3. Replace the HDD. See paragraph 12.3. 4. Re-insert the memory modules. See paragraph 12.15.7. 5. Remove the memory modules and insert in the other connector bank (black DIMM connecto

28、rs on the motherboard). 6. Replace the memory modules. See paragraph 12.15.7. 7. Replace the motherboard. See paragraph 12.15.9. 8.5. No Repair If none of the above recommendations have solved the problem and the set cannot be repaired, it must be sent for further analysis to Philips. If the inciden

29、t happened within the warranty period, the customer shall be provided with a new set. Please initiate a non-policy replacement procedure with Euroservice. Software Update and RepairMCP9360i 9. EN 17 9. Software Update and Repair This section describes how to update and repair the software on the MCP

30、9360i without affecting the customers data. 9.1. Software Update and Repair Flowchart EN 18 9. MCP9360i Software Update and Repair 9.2. Update BIOS Update the BIOS after installing a new motherboard, or when the MCP9360i is programmed with an older version of the BIOS. 1. Insert the bootable disc wi

31、th the latest BIOS version. 2. Restart the MCP9360i. 3. Follow the on-screen instructions. 9.3. Update Drivers and Software The table below lists the drivers and software applications that are installed on the MCP9360i. Software module Release version Source for updates System BIOS SU94510J.86A.0044

32、.2005.0727.0111 Intel chipset software installation utility Intel 945G Graphics Intel 82562EZ or 82562EX (10/100) LAN controller Sigmatel Audio Drivers Intel Audio Studio (Sonic Focus) Lite-On Atheros WLAN Tatung Front Panel Manager VFD w/ button board Tatung VFD Firmware ODD FW AVerMedia (TV Tuner)

33、 LikeMusic CyberLink AP (Power DVD, Make DVD, Capture DV) Philips Media Manager Program The latest versions of these applications and drivers should be available on a CD or USB stick (this is the responsibility of the workshop). Each piece of software will contain a readme file that describes how to

34、 check the version and how to install it. 9.4. System Restore 1. In Windows XP select: Start All programs Accessories System Tools System Restore. Figure 9.4-1 Software Update and RepairMCP9360i 9. EN 19 2. Select the restore my system to an earlier time option. Figure 9.4-2 3. Select a date in time

35、 before the problems were first seen. Figure 9.4-3 4. Carefully read the instruction and continue. Figure 9.4-4 EN 20 9. MCP9360i Software Update and Repair 9.5. System Recovery 1. In Windows XP select: Start All programs System Recovery System Recovery. (Alternatively, press the F11 key during boot

36、 sequence). Figure 9.5-1 2. Follow the on-screen instructions to perform a system recovery without performing a format, (operations from this point are carried out in DOS mode). Figure 9.5-2 PC Doctor Diagnostic ToolMCP9360i 10. EN 21 10. PC Doctor Diagnostic Tool 10.1. PC Doctor Introduction PC Doc

37、tor is a software based test tool that is used to verify the correct functioning of different modules. 10.2. Running PC Doctor 1. Insert the PC Doctor USB dongle in one of the USB slots on the back of the MCP9360i. 2. Insert the PC Doctor disc. 3. If this is the first time that the dongle is used, i

38、nstall the driver for the USB dongle from the PC Doctor disc. 4. Start PC Doctor in the Quick Install and Run mode (otherwise certain tests will not be enabled). See Figure 10.2-1. Figure 10.2-1 5. PC Doctor will now run. Select the diagnostics option. You are now ready to run one of the tests by se

39、lecting one of the icons. See Figure 10.2-2. Figure 10.2-2 Note: It is recommended that test sequences be run using the PC Doctor batch files provided by Philips. See paragraph 10.3. Note: More information on the type and sequence of tests can be found in paragraph 11.2. EN 22 10. MCP9360i PC Doctor

40、 Diagnostic Tool 10.3. PC Doctor Batch Tests Sequences of PC Doctor tests can be pre-programmed to run in batches. There are two pre-programmed test batch files provided by Philips on the Test CD. These are identified as Automatic tests and Interactive tests. Automatic tests These are tests that run

41、 fully automatic, without any user interaction. This test sequence takes approximately 15 minutes to complete. 1. Copy the test script Automatic.PCB from the test CD to the HDD of the MCP9360i. 2. Insert a DVD+RW disc in the optical drive. 3. Insert memory cards in all four slots of the memory card

42、reader. 4. Connect the set with the network using an Ethernet cable. 5. Insert the USB flash drive containing the batch files. 6. In the PC Doctor menu select: Test Set Custom Test Settings. 7. Open the automated test batch file Automatic.PCB from the HDD and start the test sequence. 8. Remove the t

43、est script from the HDD after the test sequence has finished. Interactive tests These tests require some action of the user (listening to sound, pushing buttons at the keyboard, etc.). This test sequence takes approximately 5 minutes to complete. 1. Copy the test script Interactive.PCB from the test

44、 CD to the HDD of the MCP9360i. 2. Insert the USB flash drive containing the batch files. 3. In the PC Doctor menu select: Test Set Custom Test Settings. 4. Open the interactive test batch file Interactive.PCB from the HDD and start the test sequence. 5. Follow the on-screen instructions. 6. Remove

45、the test script from the HDD after the test sequence has finished. Hardware TestsMCP9360i 11. EN 23 11. Hardware Tests 11.1. Introduction The purpose of the hardware tests is to guarantee the correct functioning of all hardware modules. There are three cases: 1. The cause of the hardware problem is

46、known. Run the appropriate test to confirm that the cause of the problem is correct. Swap the failing module with one from the repair kit. Run the test again. For swapping: swap the cheapest component first (e.g. cables, riser boards), then the modules and finally the motherboard. 2. The cause of th

47、e problem is not known. Start with the first test (see below) and continue until one of the tests fails. Then swap the failing module, etc. 3. None of the tests identifies a failing module. If the technician suspects that the problem is not covered by the tests, he can create his own test. Otherwise

48、, the product is marked as NFF. When the new test finds a problem, the technician has to inform Philips about this so it can be used to improve the test process. EN 24 11. MCP9360i Hardware Tests 11.2. Test Sequence # Test Method (paragraph) Module Test Type ? Checked 1 7.2 BIOS check Manual ? 2 7.3 Start-Up sequence Manual ? 3 11.3 Fan speed Manual ? 4 11.4 CPU Automatic ? 5 11.5 HDD (Hard disk drive) Automatic ? 6 11.6 Memory card reader Automatic ? 7 11.7 ODD (Optical disk drive) Automatic ? 8 11.8